One of the first step in setting up your monday.com account is inviting your team members 😊Continue reading to learn how!
How to invite new members to my account?
Click on the invite members button located on the upper right of your screen.
Enter the email address of the individual you want to invite. A new user may have a non domain email address and be invited into your company's account. The user must have an email address, however.
This person will then receive the invitation in their inbox.
They must accept this invitation in order to be a part of your account.
Where can I see pending invitations to my team members and guest users?
You can access the pending invitations if your team by following these easy steps:
Simply click into the user icon at the top of any board:
This icon will by default open up to the Everyone at <your URL>
Click on pending in order to view your pending invites. From there, you will be able to either resend the invite or cancel it.
My team member hasn't received the invite.
The first thing we would recommend is to ask your team member to check his/her spam folder. If it is not in the spam, try to resend the invite by following the instructions above.
If none of these solutions are working, just reach out to us at email@example.com. We are here 24/7 and are answering within 10 minutes. 😊
Can I add a user without inviting them into my account?
Currently not yet. If you would like one of your colleague to have access to your boards, you must invite him/her into your account. If you would like to assign tasks to some users without inviting them, what you can do is use the text column and manually write their name next to each pulse.
There is a daily limit of invites you can send. The amount is calculated as "maximum users allowed in your account * 3. This means that for example, if you have purchased the 10 users package and need to grow your team, you can invite 10*3=30 users and/or guests per day.
In case you need to invite more users than your limit urgently, please reach out to us at firstname.lastname@example.org.
If you have any questions further questions, please feel free to reach out to our customer success team at email@example.com. We are available 24/7 and happy to assist.